Help Desk Web-Based Software

Revelation Help Desk is a help desk web-based software product of YellowFish Software. Revelation Help Desk provides the optimal combination of ease of use, efficiency, power performance reports and integrated customer service tools. The help desk web-based software has intuitive features that will save time across every aspect of the support process. Revelation Help Desk is the complete help desk web-based software solution and it gives users the freedom to choose the features wanted and the freedom to pay only for what is needed. The Revelation Help Desk is completely modular and at core the help desk web-based software is a powerful stable help desk application with all the essential tools for a basic help desk.

Customers can select from four module packs, Management Plus, Business Productivity, Process Automation and Personalization and Self Service and they can speak to one of the integration specialists to help determine which bundle most closely matches the needs of their organization. The help desk web-based software, Revelation Help Desk, allows users the freedom to use the product as an ASP or to host it themselves as well as the freedom to access from anywhere without downloading or installing anything. The help desk web-based software, Revelation Help Desk, is flexible and will support the company's needs whether the end users are spread across the world, across the country or across the corridor.

The structure and logic support of the Revelation Help Desk will help to find the right balance of skill and accessibility for an organization to get the right person on the right issue at the right time. The efficiency of Revelation Help Desk ensures that more time is spent by organizations in solving their customers' problems and less time dealing with the help desk web-based software. Quickly obtained information about the state of a business enables the making of smarter decisions. Management can keep in touch with their support structure with the use of Revelation Help Desk and experience greater performance. Internal and/or external support groups need to keep their customers happy and the help desk web-based software of Revelation Help Desk will empower their customers by keeping them aware of the ongoing status of their issues resulting in increased customer satisfaction. Support groups will benefit from the increased uptime and higher performance ratings.

The help desk web-based software is easy to install and the Revelation Help Desk product does not require uploading of software onto each of the technician's computers as the setup is centralized via the administration area. Revelation Help Desk is so easy to navigate and understand that most clients are up and running in less than three business days. Almost 70 percent of clients choose to host their application with the help desk web-based software providers who have clients in nearly every time zone using Revelation Help Desk 24/7 from its operations center. Upgrades and support are included with the client's annual license or within their annual agreement if they own a lifetime license. The web-based training covers all software and modules available and detailed instructions.