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The number one reason why IT professionals do not like their current help desk
software is that it takes too much time to use
Revelation was designed by support professionals for support professionals - we
are notorious for not wasting our time. When we designed Revelation Helpdesk we
were looking for an alternative to the industry standard applications that have
grown so large and added so many features that have gained power but sacrificed
efficiency. A helpdesk does you no good if it isn't simple to understand and
easy for your staff to use
How do your staff spend most of their time? Searching for solutions, resolving
issues and reporting on their progress. On average, IT support staff spend 18%
of their time dealing with simple, repetitive, administrative tasks alone.
Revelation makes every step of this process an easier one
In Revelation your staff can log a new issue in four steps or less saving you
valuable time in one of the most used areas of any help desk application
Revelation Helpdesk will do the heavy lifting for you so your staff can focus on
the job at hand - KEEPING YOUR END USERS HAPPY. Don't take our word for it
though, ask for a live online demo today
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