software - get ready for a revelation

revelation helpdesk

Revelation is a 100% web based helpdesk solution that is so efficient it is like adding a virtual employee to your staff at a fraction of the cost. This is because Revelation gives you the freedom choose the features you want, the freedom to only pay for what you need.

We can do this because Revelation is completely modular. At the core we have a strong, stable helpdesk application with all the necessary tools for a basic helpdesk. Based on your specific needs, simply choose the bundle that most closely matches your needs.

Speak to one of our integration specialists to determine which configuration is best for your organization.

bundles

Each bundle comes with three concurrent licenses. Additional licenses can be purchased in any quantity.

Our 100% web-based application gives you the tools that will reveal efficiency you never thought possible for your IT support needs. Revelation makes it easier and saves time. Log a call in half the time it takes in other systems. See only the information you need. Receive email alerts based on your business rules. Revelation's powerful management tools help you learn from the past, improve the present and plan effectively for the future.

Revelation Standard - Are you looking to save time, measure effectiveness and get control of your helpdesk? If your support needs have outgrown the application, Revelation Standard is the perfect next step. It's integrated personalization, document management & templates give you the flexibility to expand your support operation without overwhelming your staff.

Revelation Professional - Designed for organizations with a focus on management and end-user empowerment. Revelation professional builds on the module configuration of Revelation Standard and adds a variety of analytical reports as well as end-user access to the helpdesk.

Revelation Enterprise - If you need to maximize your efficiency and get the most out of your helpdesk and your people then Revelation Enterprise was designed for you. This bundle contains all the expansion modules Revelation has to offer.

Module	Standard	Professional	Enterprise
Call Templates	X	X	X
File Upload	X	X	X
Personalization	X	X	X
Management Plus		X	X
End User Interface		X	X
Asset Manager			X
Service Level Agreement			X
Email Monitor			X
Active Directory Integration	ask	ask	ask
Numbers	ask	ask	ask

If you have any questions about our software please give our Sales Group a call at (203)222.5280 or contact us by email at info@yellowfishsoftware.com and we will be happy to answer your questions.

For more details on the features each Module contains simply visit the modules section of this website.

Revelation Helpdesk is now available via the GSA

You can now purchase Revelation Helpdesk immediately via the GSA. With faster approvals and a pre-negotiated price you can be up and running with in a fraction of the time. more >>