We have stated that Revelation helpdesk is easy to install. Well it is true - the 100% web-based application does not require uploading software onto each of your technicians' computers. The setup is centralized via the administration area. Revelation helpdesk is so easy to understand and navigate that most clients are up and running in less than three business days.

Don't want to install it yourself? Don't worry; we can take care of that too. Nearly 70% of our clients choose to host their application with us. We have clients in nearly every time zone using Revelation 24/7 from our operations center

Upgrades and Support are included with you annual license or within your annual agreement if you own a lifetime license.

SUPPORT

You can contact our customer support department via e-mail, the Revelation End User interface or by telephone. Revelation support staff are available 9am-6pm Monday to Friday excluding public holidays.

Hosting

Revelation helpdesk can be hosted at your location or ours. If you wish to host yourself I suggest you stop by the documents section of this site and download the requirements document OR simply call us toll free at 866-REVDEMO (866-738-3366). If you would like us to host your copy of Revelation for you we offer a secure environment with redundant internet connectivity and power.

Web-Based Training

Revelation training covers all software and modules available. Detailed instruction on all aspects of the application from full administrator training to training on how to train your end users is available in our online training center. All training is conducted via the internet unless specific arrangements have been made. Any travel related for instructors will be invoiced separately.

If you have any questions about our Support Services, please give our Sales Group a call at 866-REVDEMO (866-738-3366) or contact us by email at info@yellowfishsoftware.com and we will be happy to answer your questions.

If you are reading this then you are probably thinking - "I need to see this system in action". See for yourself how Revelation helpdesk can impact your business - contact us today and take our quick demo. Seeing is believing!